SYSTEM ONLINE · GUEST SESSION
Paulo Ramsdell
IT Support | CompTIA A+ Certified | Computer Science Student
Seeking IT Support, Help Desk & Desktop Support opportunities
CREDENTIALS
- CompTIA A+EARNED
- Google IT Support Professional CertificateCOMPLETED
- Bachelor of Science in Computer ScienceUniversity of the People
CORE SKILLS
- Technical Troubleshooting
- Customer Support
- Customer De-escalation
- Windows
- Windows Command Line
- TCP/IP
- Cybersecurity Fundamentals
- Python
CompTIA A+ certified IT professional building a career in technical support and computer science, with a strong background in customer service, problem solving, and team leadership.
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FEATURED
Selected work
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HANDS-ON LAB / ONGOING LEARNING
IT Support & Systems Administration Labs
Hands-on IT support labs focused on troubleshooting Windows and Linux systems, managing processes and services, working with software packages, networking fundamentals, and common support scenarios.
OPEN CASE STUDY →ACTIVE DEVELOPMENT
MatrixOS
A secure interactive IT and Computer Science portfolio designed as both a professional recruiting platform and an evolving technical learning project.
OPEN CASE STUDY →LEARNING PROJECT / COMPLETED
Python Banking System
Command-line banking application developed while learning Python fundamentals.
OPEN CASE STUDY →