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MATRIX_OS

SYSTEM ONLINE · GUEST SESSION

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Paulo Ramsdell

IT Support | CompTIA A+ Certified | Computer Science Student

Seeking IT Support, Help Desk & Desktop Support opportunities

CREDENTIALS

  • CompTIA A+— EARNED
  • Google IT Support Professional Certificate— COMPLETED
  • B.S. Computer Science— In Progress · University of the People (UoPeople)

CORE SKILLS

  • Technical Troubleshooting
  • Customer Support
  • Customer De-escalation
  • Windows
  • Windows Command Line
  • TCP/IP
  • Cybersecurity Fundamentals
  • Python

CompTIA A+ certified IT professional building a career in technical support and computer science, with a strong background in customer service, problem solving, and team leadership.

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guest@matrixos — ask paulo

MATRIX OS // ASK PAULO

grounded assistant · answers only from published portfolio data · no shell, no code execution

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SUGGESTED QUESTIONS

professional portfolio questions only · no personal, private or security-sensitive data

FEATURED

Selected work

Projects that showcase my technical skills, hands-on learning, and problem-solving.

NO PUBLISHED PROJECT ENTRIES YET.

PRACTICAL WORK

HANDS-ON IT LAB

Practical troubleshooting. Real tools. Documented solutions.

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